Profile
     
1. Phone +603-3258 5134
     
2. Email This email address is being protected from spambots. You need JavaScript enabled to view it.
     
3. Room No. FSK6 15-054
     
4. Academic Position Lecturer
     
5. Qualification and Granting Institution MBA (Marketing), Universiti Teknologi MARA
     
6. Current Academic Responsibilities Course Coordinator BA240 & BA245
     
7. Area of Interest Tourism Marketing and Customer Experience
     
8. Publications

1. Google Scholar

2. PRISMa

3. ResearchGate

4. Academia

5. SCOPUS

  Profile
     
1. Phone +603-5544 4727
     
2. Email This email address is being protected from spambots. You need JavaScript enabled to view it.
     
3. Room No.  
     
4. Academic Position Senior Lecturer
     
5. Qualification and Granting Institution PhD, Universiti Putra Malaysia
     
6. Current Academic Responsibilities Teaching
     
7. Area of Interest Customer Service, Service Quality, Complaining Behaviour
     
8. Publications

1. Google Scholar

2. PRISMa

3. ResearchGate

4. Academia

5. SCOPUS

  Profile
     
1. Phone +603-3258 5131
     
2. Email This email address is being protected from spambots. You need JavaScript enabled to view it.
     
3. Room No. FSK6 13-090
     
4. Academic Position Senior Lecturer
     
5. Qualification and Granting Institution Master of Science (Consumer Science)
     
6. Current Academic Responsibilities Teaching
     
7. Area of Interest Customer Satisfaction and Dissatisfaction, Customer Relationship Management, Service Management
     
8. Curriculum Vitae (CV)  
     
9. Publications

1. Google Scholar

2. PRISMa

3. ResearchGate

4. Academia

5. SCOPUS

  Profile
     
1. Phone +603-3258 5144
     
2. Email This email address is being protected from spambots. You need JavaScript enabled to view it.
     
3. Room No. FSK6 13-065
     
4. Academic Position Lecturer
     
5. Qualification and Granting Institution Master in Office Systems Management, UiTM
     
6. Current Academic Responsibilities Course Coordinator BA233 / BA234
     
7. Area of Interest Customer Service Management, Leadership, Quality Management
     
8. Curriculum Vitae (CV)  
     
9. Publications

1. Google Scholar

2. PRISMa

3. ResearchGate

4. Academia

5. SCOPUS

  Profile
     
1. Phone +603-3258 5030
     
2. Email This email address is being protected from spambots. You need JavaScript enabled to view it.
     
3. Room No. FSK6 15-050
     
4. Academic Position Senior Lecturer
     
5. Qualification and Granting Institution Master in Office Systems Management, Universiti Teknologi MARA
     
6. Current Academic Responsibilities Resource Person Academic Project and Practical Training for BA234
     
7. Area of Interest Customer Service, Marketing, Consumer behaviour & Neuromarketing
     
8. Curriculum Vitae (CV)  
     
9. Publications

1. Google Scholar

2. PRISMa

3. ResearchGate

4. Academia

5. SCOPUS