Customer Services

: Category: Customer Services

	Profile

1.	Phone	+603-3258 5143

2.	Email	This email address is being protected from spambots. You need JavaScript enabled to view it.

3.	Room No.	FSK6 13-066

4.	Academic Position	Senior Lecturer

5.	Qualification and Granting Institution	Master of Business Administration, Universiti Kebangsaan Malaysia

6.	Current Academic Responsibilities	Teaching

7.	Area of Interest	Customer Service

8.	Publications	1. Google Scholar 2. PRISMa 3. ResearchGate 4. UiTM - Pure Elsevier 5. Academia 6. SCOPUS

: Category: Customer Services

	Profile

1.	Phone	+603-3258 5134

2.	Email	This email address is being protected from spambots. You need JavaScript enabled to view it.

3.	Room No.	FSK6 15-054

4.	Academic Position	Senior Lecturer

5.	Qualification and Granting Institution	MBA (Marketing), Universiti Teknologi MARA

6.	Current Academic Responsibilities	Course Coordinator BA240 & BA245

7.	Area of Interest	Tourism Marketing and Customer Experience

8.	Publications	1. Google Scholar 2. PRISMa 3. ResearchGate 4. Academia 5. SCOPUS

: Category: Customer Services

	Profile

1.	Phone	+603-3258 5192

2.	Email	This email address is being protected from spambots. You need JavaScript enabled to view it.

3.	Room No.	FPP2 FSK6 14-091

4.	Academic Position	Senior Lecturer

5.	Qualification and Granting Institution	Msc Information Management, UiTM

6.	Current Academic Responsibilities	Teaching

7.	Area of Interest

8.	Publications	1. Google Scholar 2. PRISMa 3. ResearchGate 4. Academia 5. SCOPUS

: Category: Customer Services

	Profile

1.	Phone	+603-3258 5030

2.	Email	This email address is being protected from spambots. You need JavaScript enabled to view it.

3.	Room No.	FSK6 15-050

4.	Academic Position	Senior Lecturer

5.	Qualification and Granting Institution	Master in Office Systems Management, Universiti Teknologi MARA

6.	Current Academic Responsibilities	Resource Person Academic Project and Practical Training for BA234

7.	Area of Interest	Customer Service, Marketing, Consumer behaviour & Neuromarketing

8.	Curriculum Vitae (CV)

9.	Publications	1. Google Scholar 2. PRISMa 3. ResearchGate 4. Academia 5. SCOPUS

: Category: Customer Services

	Profile

1.	Phone	+603-5544 4727

2.	Email	This email address is being protected from spambots. You need JavaScript enabled to view it.

3.	Room No.

4.	Academic Position	Senior Lecturer

5.	Qualification and Granting Institution	PhD, Universiti Putra Malaysia

6.	Current Academic Responsibilities	Teaching

7.	Area of Interest	Customer Service, Service Quality, Complaining Behaviour

8.	Publications	1. Google Scholar 2. PRISMa 3. ResearchGate 4. Academia 5. SCOPUS